Privacy Policy
Your privacy matters to us. Learn how Stitchmere collects, uses, and protects your information.
Information We Collect
When you place an order or contact us, we may collect information such as:
- Your name
- Phone number
- WhatsApp number
- Delivery address
- City and postal information
- Order details
- Any other information you voluntarily provide to us
We collect only the information reasonably necessary to process and deliver your order and communicate with you.
How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Contact you regarding your order
- Arrange delivery to your provided address
- Respond to customer-service questions
- Handle returns, exchanges, or order-related issues
- Improve our products and services
- Prevent fraudulent or unauthorized orders
Since Stitchmere currently offers Cash on Delivery (COD), we do not require you to provide online payment-card details to complete a purchase.
Cash on Delivery
Stitchmere currently accepts Cash on Delivery (COD) as its payment method.
Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, such as courier or delivery companies, when required to deliver your order.
We may also disclose information where required by applicable law or to protect our legal rights.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.
You can adjust your browser settings to manage or disable cookies, although some website features may not work properly as a result.
Third-Party Services
Our website may use third-party services such as website hosting, analytics, social-media integrations, or delivery services.
These third parties may process information according to their own privacy policies.
We recommend reviewing the privacy policies of any third-party services you use through our website.
Children's Privacy
Stitchmere does not knowingly collect personal information from children.
If you believe a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
Your Privacy Rights
You may contact us to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask questions about how your information is used
Some information may need to be retained where required for legal, accounting, or order-related purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.
Stitchmere
Phone / WhatsApp: 03248642830
Instagram: stitchmere1
Website: stitchmere.com
We're Here to Help
For privacy questions, order-related concerns, or general assistance, feel free to get in touch with Stitchmere.
